Refund & Returns Policy

Effective Date: 29-07-2026

At My God Gift, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Refund & Returns Policy below.

Overview

We strive to provide premium-quality Ayurvedic products, spices, and spiritual essentials. If you receive a damaged, defective, incorrect, or incomplete order, we are here to help.

Please read the following policy carefully before requesting a return or refund.

Return Eligibility

You may request a return if:

• You received a damaged product.

• You received the wrong product.

• The product is defective upon delivery.

• The product is missing items or accessories.

To be eligible for a return:

• The request must be made within 7 days of delivery.

• The product must be unused and in its original packaging.

• All tags, labels, seals, and invoices should be intact.

• Photos or videos may be required for verification.

Non-Returnable Products

For hygiene and safety reasons, the following products cannot be returned unless they arrive damaged or incorrect:

• Opened or used Ayurvedic products

• Opened food items or spices

• Personal care products

• Products with broken safety seals after delivery

• Gift Cards

• Clearance or Sale Items

Refund Policy

Once your returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

• Refunds will be processed to your original payment method.

• Processing may take 5–7 business days, depending on your bank or payment provider.

Shipping charges (if applicable) are generally non-refundable unless the return is due to our error.

Exchange Policy

We offer product replacements for:

• Damaged items

• Defective items

• Wrong products delivered

Replacement requests should be submitted within 7 days of delivery.

Order Cancellation

Orders can be cancelled before they are shipped.

Once an order has been dispatched, cancellation may not be possible.

Damaged or Incorrect Orders

If you receive a damaged or incorrect product:

1. Take clear photos or videos of the package and product.

2. Contact our customer support within 48 hours of delivery.

3. Our team will verify the issue and provide a suitable resolution.

Return Shipping

If the return is due to our mistake (wrong, damaged, or defective product), we will arrange the return pickup or reimburse the applicable return shipping cost.

If the return is requested for any other eligible reason, return shipping charges may be borne by the customer.

Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account.

• Contact your payment provider or bank.

• If the issue persists, contact our customer support.

Contact Us

If you have any questions regarding our Refund & Returns Policy, please contact us.

My God Gift

Email: support@mygodgift.com (Replace with your official support email if different)

Phone: +91 8750440546

Website: https://www.mygodgift.com